Last Updated: December 2025

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The "Christina Hart" brand values your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website [www.christinahart.com] or interact with our services, including in-person retail events and pop-ups. By using our website or providing information to us, you consent to the practices described below.

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PERSONAL INFORMATION

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PERSONAL INFORMATION WE COLLECT

Personal Information: Information that identifies you as a specific individual, including:

• Name, email, phone number, billing and shipping addresses

• Payment information (credit/debit card data, processed securely)

• Other information you voluntarily provide (e.g., account registration, surveys, contests)

Non-Personal Information: Information that does not identify you individually, including:

• Browser type, IP address, device information

• Cookies, pixels, and usage data

• Aggregated or anonymised information for analytics

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IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED THE NECESSARY CONSENT FROM THAT INDIVIDUAL FOR USE.

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HOW WE COLLECT PERSONAL INFORMATION

• Directly from you: When you make a purchase, create an account, submit forms, or communicate with us.

• Automatically: Through cookies, pixels, server logs, and analytics tools.

• From third parties: Such as payment processors, marketing partners, or other service providers, when necessary to fulfil services or comply with legal requirements.

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HOW WE USE PERSONAL INFORMATION

We use information to:

• Process and fulfil orders, including payment and shipping

• Communicate order status, updates, or important notices

• Improve our website, products, and services

• Personalise content, offers, and promotions

• Conduct analytics and measure marketing effectiveness

• Comply with legal obligations and protect our business

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HOW PERSONAL INFORMATION IS DISCLOSED

We may share information with:

• Service providers: For payment processing, shipping, analytics, marketing, and IT support

• Affiliates and business partners: Only for purposes aligned with this policy

• Legal compliance: When required by law, to enforce our terms, or protect rights and property

• Business transfers: In case of merger, acquisition, or sale of assets

We do not sell personal information.

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OTHER INFORMATION​​

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OPT-OUT INFORMATION

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Depending on applicable laws, you may:

• Opt-out of marketing communications

• Request deletion or access to your personal information

• Update or correct your information

Requests can be submitted via email to [your contact email]. We will make reasonable efforts to honour or requests while maintaining compliance with legal obligations.​

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To opt-out of data collection and usage for advertising purposes, please visit the DAA (or similar industry) opt-out link: http://optout.aboutads.info.

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HOW WE COLLECT OTHER INFORMATION

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We use cookies, pixels, and similar technologies to:

• Remember preferences and shopping cart items

• Analyse website traffic and usage

• Deliver personalised content and ads

You can manage or disable cookies via your browser settings, though some features may not function properly without them.

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THIRD PARTIES AND THIRD-PARTY SITES

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When you use The Other Pretzel website or related services, you may be directed to or interact with third-party applications, platforms, or websites (for example, social media services, payment processors, or shipping providers). Any information you provide directly to those third parties will be handled under their own privacy policies, not this Privacy Policy. We encourage you to review the privacy practices of any third party before sharing personal information with them.

We are not responsible for the data collection, use, disclosure, or security practices of any third parties. This includes, but is not limited to:

• Our service providers and partners

• Social media platforms (such as Meta/Facebook, Instagram, TikTok, etc.)

• Device and operating system providers (such as Apple or Google)

• External websites that may be linked on our site

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The inclusion of a link to another site or service does not mean we endorse, control, or guarantee that site.

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WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM. 

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We may work with third-party advertising networks or marketing partners to display ads on our website and elsewhere online. These companies may use cookies, pixels, or similar technologies to collect information about your browsing behaviour in order to deliver ads tailored to your interests.

If you would like to learn more about this practice or manage your preferences, you may visit the Network Advertising Initiative’s opt-out page at http://networkadvertising.org/optout_nonppii.asp.

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SECURITY

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We use reasonable technical, administrative, and organisational measures to protect your information. No system is completely secure; please exercise caution when submitting personal data online.

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YOUR PRIVACY RIGHTS

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YOUR RIGHTS REGARDING OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

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As a customer of Christina Hart, you may have certain rights concerning the collection, use, and disclosure of your personal information. These rights are subject to applicable law, and they are not absolute. We reserve the right to deny or limit requests where permitted by law, where we cannot reasonably verify your identity, or where compliance would place an undue burden on our business.

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1. Opting Out of Marketing Communications

You may opt out of receiving promotional or marketing communications from us at any time. This can be done by clicking the “unsubscribe” link within any promotional email. Please note:

• Opting out of marketing does not stop essential service-related messages (such as order confirmations, shipping notices, or customer service responses).

• We are not responsible for removing your information from the databases of third parties with whom we already shared it prior to your opt-out request.

2. Limiting Sharing of Information

You may request that we stop sharing your personal information with affiliates, promotional partners, or other third parties for their own marketing purposes. To do so, contact us at [insert email] and specify whether you wish to restrict sharing with (a) affiliates, (b) promotional partners and third parties, or (c) both. We may require additional verification before honouring this request.

3. Requesting Deletion of Information

You may request that we delete your personal information when there is no longer a legitimate business or legal reason to keep it. However, please understand that:

• We may retain certain information to comply with tax, legal, or regulatory obligations; prevent fraud or abuse; enforce contracts; or protect our rights.

• Requests may be denied if deletion would interfere with ongoing transactions, investigations, or legitimate business functions.

• If we deny your request, we will inform you of the reason and explain how your data continues to be safeguarded.

4. Access and Updates

You may request access to the personal information we hold about you or request corrections where data is inaccurate or incomplete. We may limit the frequency of such requests and may refuse requests that are repetitive, excessive, or unreasonable. We are not obligated to alter or remove records already shared with affiliates, partners, or service providers outside of our direct control.

5. Appointment of an Authorised Agent

You may authorise another person to act on your behalf to exercise your rights. To protect your privacy, we may require written authorisation, proof of identity for both you and the agent, and sufficient detail to confirm the scope of authority. We may refuse requests from agents who cannot demonstrate proper authorisation.

6. Timing, Fees, and Limitations

We aim to respond to verifiable requests in a timely manner. However:

• Processing times may vary depending on the complexity and volume of requests.

• Where permitted by law, we may charge a reasonable fee for excessive, repetitive, or manifestly unfounded requests.

• Certain rights may not apply to all users, depending on your location and applicable privacy laws.

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USE OF TOP ONLINE PROPERTIES BY MINORS

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Our services are not directed to individuals under 16 years old. We do not knowingly collect personal information from minors.​

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JURISDICTIONAL ISSUES

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This Privacy Policy is governed by the laws of the State of New York. Any disputes will be resolved in New York courts.​

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CONTACTING US

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If you have any questions about this Privacy Policy, please contact our team at customerservice@christinahart.com.

Please note that email communications are not always secure, so we request that you not include credit card information or other sensitive information in your email messages to us.

 

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